Return Policy

Conditions

At Midwest Hawkeye Technology Services, we strive to provide our customers with the best products and exceptional customer service. We understand that occasionally, you may need to return a product. To ensure a smooth return process, we have established the following policy:

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• Return Period: We offer a 30-day return period from the date of purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

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• Product Condition: To be eligible for a return, the product must be in its original condition, unused, and in the same packaging as when it was received. It should be free from any damage, marks, or signs of wear and tear that may affect its resale value. Please ensure that all original accessories, manuals, and documentation are included in the return package.

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• Return Authorization: Before returning a product, you must obtain a return authorization from our customer service team. You can contact our support team through [contact details] to initiate the return process. Our representatives will guide you on the necessary steps and provide you with a return authorization number (RMA).

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• Return Shipping: Customers are responsible for the cost of return shipping. The returned product must be shipped using a trackable and insured method to ensure its safe arrival. We recommend obtaining a proof of shipment to avoid any disputes. The original shipping charges are non-refundable.

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• Refund Process: Once we receive the returned product and verify that it is in good shape and meets the return criteria, we will process your refund. The refund will be issued in the original form of payment within [number of days] from the date of receiving the returned product. Please note that it may take additional time for your financial institution to process the refund.

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• Non-Returnable Items: Certain items are not eligible for return due to their nature. Digital products, including software, downloadable content, subscriptions, and licenses, cannot be returned or refunded. Please ensure that you carefully review the product description before making a purchase.

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• Exchanges: We do not offer direct exchanges. If you wish to exchange a product, you must follow the return process and place a new order for the desired item.

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• Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team immediately. We will assist you in resolving the issue by providing a replacement, repair, or refund, depending on the circumstances.

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• Non-Compliance with Return Policy: If the returned product does not meet the specified conditions outlined in this policy, we reserve the right to reject the return or deduct a restocking fee from the refund amount. We will contact you to discuss the situation and provide further details.

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By making a purchase from [Your Company Name], you acknowledge and agree to abide by this return policy. We value your satisfaction and are here to assist you with any questions or concerns you may have regarding our products or returns. Please feel free to reach out to our customer service team for further assistance.

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Midwest Hawkeye Technology Services

216 Stephans St

Tiffin, Iowa 52340